We have had dealings with many estate agents over the years and I can say without hesitation that you have been the best of the bunch, and by a long way. Your speed in reacting to phone calls and e-mails (and in arranging effective back-up when you were away); your care in assessing buyers, and, once an offer had been received, in acting as an impartial broker between the parties; your willingness to undertake additional tasks to facilitate a smooth completion; your maturity of attitude, and capacity to listen to and understand customer requirements - these four things put you incontestably at the top. Many thanks!
We are both very grateful for your help and guidance throughout this process. You made each stage clear, and we really benefited from your expertise and your experience (especially having decamped part way through the sale!)
Great service, communication and professionalism. Taken us a while to move the sale through Covid but Joe kept us informed throughout, has made the whole experience a lot easier.
Thank you for your very professional service throughout a long process, you’ve been invaluable and have very much appreciated your guidance and sane voice at times when I needed a reality check. We have recommended you to a number of friends already.
Thank you for all your help in bringing the sale of our property to completion. We have very much appreciated your advice and professional approach throughout the process. We will certainly recommend your services to friends and family.
Joe has been amazing through the whole period, which has straddled, lockdown. I could not recommend...
Joe Gregory and his colleagues gave us excellent service from start to finish of the sales process. Joe’s experience of the local market meant we asked and got a good price for the house we were selling for our Mum. We got several sales quotes but Joes was the best and the final sale came in at above what others had been proposing as asking price. We were given advice for setting the house pre-sale, sorting out energy survey and Conveyancing solicitors, kept up to date with developments as the sale progressed. When issues crept into the sales process Joe dealt even handedly with us and our buyer, he remained calm and professional even when we were beginning to fray at the edges. The most important aspects were all dealt with superbly, the offering, the sale and closing the deal. Joes advice has been consistently sound and of the highest calibre. I can’t thank all the staff at Silverdale Road for all they have done to get the sale done for Mum. Cannot recommend highly enough.
Your service has gone above and beyond for us, your advice has been consistently sound and of the highest calibre. I can’t thank you and the staff at Silverdale Road for all you have done to get the sale done.
Many thanks for all your help over the past months.
We were really happy with your service and with how professional both yourself and Kate were.
Many thanks Joe. I appreciate all your help and guidance on the smooth purchase.
Thank you…for all the work which you and your colleagues undertook on the sale. We are most grateful.
Joe and the team are knowledgeable and experienced and offer sound advice in what was a tough market when we sold in early 2019. Joe managed to convince our buyer that although our house was not meeting their exact spec it could do and was in a good location to make any extra investment worthwhile. Joe's weekly updates during the sale are delivered in a calm and honest manner giving us the confidence that the sale would reach a positive conclusion.
Acting for us with the sale of my mother in law’s house . Joe Gregory was extremely professional and knowledgeable advising us of the best way to proceed, keeping us constantly updated on developments and successfully negotiating some difficult issues which could have delayed or even stopped the sale. His understanding and empathy helped us immensely during this difficult and emotional process. I would recommend contacting Martin & Pole Earley office to anyone who wants to sell their house in Reading.
We used Joe and his team to sell our house, and we were very glad we did. This turned into a difficult process for us and without Joe’s support we would have certainly pulled out of selling the property. We were constantly kept in the picture of what was going on, what would happen next, and the time scales we could expect things to happen. Thanks Joe for the support in this difficult process. We would highly recommend Joe and his team, for a professional and friendly service.
It was a pleasure to buy our home through Martin & Pole. We dealt with Giles through out the process. Thanks guys
Dear Sarah, Just to express our gratitude and thanks for all your support over the last six months as we waited to complete purchase of our new home. Many thanks for facilitating the valuations, final bid and all that during the early days of the transactions. You went above and beyond and we will be always grateful.
The M Family
My wife and I have been delighted clients of Martin and Pole's full letting management service for 23 years and consider it much the best service in the area. Good practice has been passed on over the years and continued regardless of the gradual changes in staff. This is indicative of the excellent and equitable management of the service.
Great service from Joe throughout the whole process thank you very much
Joe Gregory and his Martin and Pole (Earley) team were brilliant and dedicated in securing the recent sale of our house. From day one to completion we had regular updates, information about potential viewings and follow ups. The team oversaw all the viewings (30 plus families). They tried to arrange viewings on Fridays and Saturdays which was a great help. We felt so confident in handing Joe our keys - the house was always in safe hands. Thanks to you all ...... we would recommend Martin and Pole every time.
Just a short note to say how thankful we are that we chose you to sell our property. We could not of had a more professional, reliable and friendly team to help us. When it all got a bit wobbly you were the voice of calm and in a very stressful situation that is what we needed. We cannot recommend you high enough. Thank you once again.
With many thanks for the sale for which we are very appreciative.
I cannot recommend Martin & Pole highly enough. Joe Gregory did an excellent job recently with the sale of my mothers house in Earley. I looked at 3 local agents but Joe's, professionalism, experience and knowledge of the area made it an easy choice to go with Martin & Pole. The personal touch and their commitment to ensuring a buyer is found and the process runs smoothly from start to finish is second to none. And I can be sure that they give the same consistent commitment to buyers in the process as we bought our own house through them 16 years ago! Thanks Joe.
I have used Martin and Pole in Earley for two house sales and in Wokingham as letting agents over many years and have received an excellent service from both locations. I can particularly recommend both Rosy in Wokingham and Joe in Earley who have gone out of their way to provide excellent service. I received a warm, friendly, professional service from both. Do not hesitate to use them.
We were very pleased with Martin & Pole in the purchase of our home in Earley. We've dealt with several agencies but found Joe and his team most reliable. They guided us through a very smooth sales process and were always responsive. Would definitely recommend them.
Excellent company Joe kept me in the loop at all times during the sale of my father's property.
Joe and the team kept in constant touch right through the process and I would recommend Martin and Pole to everyone!
Excellent service from Martin and Pole. Very professional and considerate towards its clients. kept me up to date during the whole process of buying a house through them
We were very satisfied with the professional, efficient service we received from Martin & Pole, Earley office. We moved into the area and the liaison with the M&P office during the conveyancing process was excellent: calls were returned and queries answered very quickly by text or email. Very reliable and we would recommend them highly.
Selling a house after 37 years residence is a daunting prospect. Joe and his team in Maiden Erlegh made a huge difference with their local knowledge and connections and continuing attention to detail. The team's support at every stage was fantastic and removed many of the possible administrative "pot holes" before we ran into them! They also found a buyer really quickly. Thank you.
Martin & Pole helped us sell our flat recently. I can't recommend them highly enough, and extremely pleased I decided to go with them. What really struck me from the off was their local market knowledge. I spoke to several agents before deciding to go with them and it was an easy decision - they really knew a lot about the area (Earley) and it showed. Throughout the whole process they were engaging and contact was regular which was a huge comfort. There threatened to be a last minute snag to our sale but they were excellent in helping to resolve swiftly. Can't recommend highly enough - if you're selling in the Berkshire area, make sure you give them a call!
Joe and Alison at Martin and Pole were excellent. We were first time buyers and they made the whole process really easy. Their service is excellent and would recommend them to everyone. They were quick to resolve any queries and dealt with everything very professionally. Highly satisfied with their service.
Thank you for your courtesy and professionalism, it has been a genuine pleasure to work with you on this occasion and I hope to deal with you in the future.
We have used Martin and Pole a number of times to either buy or sell. As before, this time the process of selling our home was incredibly professionally managed. We found Martin and Pole to be polite, efficient and always willing to go the extra mile on behalf of us as a customer. Martin and Pole did an excellent job of not only managing our sale, but also helping to manage the process end to end with other agents when it came to completion. We would highly recommend Joe and his team.
Great service, kept us appraised all through the sale process. Proactive in getting things moved along. Great in mitigation of issues between buyer and seller. Have direct contact and knowledge of local solicitors which helped.
They made the process easy, kept me up to date throughout and were pleasant to work with!
We both appreciate your professional service in selling the property and wouldn't hesitate to recommend you.